Responsible Gaming
Gaming Should Be Entertainment
At allsaintsroma.org, we believe that online gaming through Neosurf casinos should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always maintain control of your gaming activities.
Age Verification
Online gambling is strictly reserved for individuals who are 18 years of age or older in Australia, or the legal age of majority in your jurisdiction. By accessing casino services, you confirm that you meet this legal requirement. We do not permit access to our services by minors under any circumstances.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing losses by gambling more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activities from family, friends, or partners
- Borrowing money or using credit to fund gambling
- Neglecting work, education, or family responsibilities due to gambling
- Experiencing mood swings, anxiety, or irritability related to gambling
- Feeling unable to stop or control your gambling urges
- Gambling to escape problems or negative emotions
- Lying about the amount of time or money spent gambling
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Player Controls
Responsible gaming platforms offer several tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a cap on the amount you're willing to lose during a gaming session
- Reality Checks: Enable regular pop-up reminders showing how long you've been playing and how much you've spent
- Session Time Limits: Set automatic logout times to prevent extended gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services
- Account Cooling-Off: Request a temporary pause from your account without losing access permanently
We encourage you to use these tools proactively to maintain healthy gaming habits.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
Australia
- Gambling Help Online – www.gamblinghelponline.org.au – Free, confidential counselling and support for problem gambling
- Lifeline Australia – 13 11 14 – Crisis support available 24/7
United Kingdom
- GamCare – www.gamcare.org.uk – Free support and treatment for problem gambling
- GamStop – www.gamstop.co.uk – National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council – www.responsiblegambling.org – Evidence-based resources and support
United States
- National Council on Problem Gambling – www.ncpgambling.org – 1-800-GAMBLER (1-800-426-2537) – Free, confidential helpline available 24/7
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Telefonberatung zur Glücksspielsucht: 0800-040 80 04 – Free counselling service
Need Help? Reach Out Today
If you're experiencing difficulties with gambling, please know that support is available and recovery is possible. Don't wait—contact a support organisation today. Speaking with a counselor is free, confidential, and can be the first step toward regaining control of your life.
Your wellbeing is more important than any game. Seek help now.